By Graham Kenny hbr.org A business involved in conducting clinical trials for medical and pharmaceutical companies recently sent me a copy of their strategic plan for review in preparation for a forthcoming strategic planning workshop. I studied the nine pages carefully. But despite its promise to outline the company’s “Mission, Vision, Strategies, and Actions,” the […]
Digital article from HBR: Link The average professional spends 28% of the work day reading and answering email, according to a McKinsey analysis. For the average full-time worker in America, that amounts to a staggering 2.6 hours spent and 120 messages received per day. Most professionals have resorted to one of two extreme coping mechanisms as […]
From HBR Make Sure Everyone on Your Team Sees Learning as Part of Their Job by Kristi Hedges As an executive coach, Kristi Hedges speaks regularly at corporate leadership development programs. During discussions, participants often confess the real reason they’re in the room, and it’s rarely “to grow and learn.” Time and again, the […]
“Put your phone away” has become a commonplace phrase that is just as often dismissed. Despite wanting to be in the moment, we often do everything within our power to the contrary. We take out our phones to take pictures in the middle of festive family meals, and send text messages or update our social […]
“Ask ‘why’ five times about every matter.” Taiichi Ohno, Former Executive Vice President of Toyota Motor Corporation We come across problems in all sorts of situations in life, but, according to Taiichi Ohno, pioneer of the Toyota Production System in the 1950s, “Having no problems is the biggest problem of all.” Ohno saw a problem […]
Paul Axtell March 30, 2017 ny team leader knows that it’s what happens between project meetings that makes or breaks a project. And yet it’s often challenging to keep a team motivated and focused on getting agreed upon tasks done. Ideally you’ve checked that everyone is aligned and agreed on next steps but assigning tasks […]
https://hbr.org/2017/03/sales-reps-stop-asking-leading-questions Most executives recognize a need for their sales team to act as consultants and sell “solutions.” But many CEOs would be shocked at how poorly their sales teams execute on the strategy of consultative selling. I recently had a conversation about this with the director of purchasing at one of my client companies who […]
From Medium: Link to Original https://medium.freecodecamp.com/why-typography-matters-especially-at-the-oscars-f7b00e202f22#.qx8p9xyj4 Why Typography Matters — Especially At The Oscars benjamin bannisterFeb 27 Life From A Different Perspective http://portfolio.benjaminbannister.com The difference between making an embarrassing mistake, and recognizing one. There was a major twist ending and a major snafu at the very end of the 2017 Academy Awards for the category of Best Picture. The […]
From the New Yorker: By Maria Konnikova Creating a positive work environment sounds like a noble aspiration for both businesses and the people who work for them. No one ever says that they want to work in a negative environment, after all, or even in a blasé one. And yet, in late April, the National […]
From HBR: https://hbr.org/2016/08/calculating-the-roi-of-customer-engagement Rachel Happe We know that customer engagement matters. Yet much of our thinking about engagement remains simplistic. Most current definitions of engagement are bimodal – someone is either engaged or they’re not. But this is a limited view that hampers our ability to manage engagement in meaningful ways. A more sophisticated understanding of engagement allows community […]
From HBR: https://hbr.org/2016/11/how-to-write-email-with-military-precision Kabir Sehgal In the military, a poorly formatted email may be the difference between mission accomplished and mission failure. During my active duty service, I learned how to structure emails to maximize a mission’s chances for success. Since returning from duty, I have applied these lessons to emails that I write for […]
from Exhibitor Magazine If you were to sum up attendees’ attitudes toward many trade show booths in a song title, it would probably be “Walk on By.” In fact, according to Nancy Drapeau, director of research at the Center for Exhibition Industry Research, nearly 55 percent of attendees like to walk through the show floor […]
by Liane Davey There it is in your inbox: a meeting invite to a meeting you really don’t want to attend. Maybe because it’s shoe-horned into one of the few remaining white spaces in your calendar. Or it’s for a time that’s already booked, and now you’re left to decide whom to turn down. Whatever the […]
By Deepak Malhotra It’s one thing to lose a deal because you were playing hardball. It’s an entirely different — and more frustrating — situation when the other side is rejecting even your reasonable offers. When genuine attempts at negotiating in good faith are failing, you need a new approach — but it doesn’t mean […]
Premortem by Gary Klein Projects fail at a spectacular rate. One reason is that too many people are reluctant to speak up about their reservations during the all-important planning phase. By making it safe for dissenters who are knowledgeable about the undertaking and worried about its weaknesses to speak up, you can improve a project’s […]
by Brian J. Lucas / HBR.org What determines whether the ideas we generate are truly creative? Recent research of ours finds that one common factor often gets in the way: we tend to undervalue the benefits of persistence. In a series of experiments we observed that people consistently underestimated the number of ideas they could generate while […]
by Denise Lee Yohn, hbr.org Just as brand differentiation helps attract customers, culture differentiation helps attract the right employees. But while it’s popular to focus on corporate culture, not many companies have a truly distinctive culture. This is the equivalent to a marketing department saying, “We need to have a strong brand”—without articulating what that strength will […]
How to Get the Most Out of a Conference By Rebecca Knight, hbr.org “The fact that technology has made it easier to interact with people across great distances and time zones actually makes face-to-face interaction even more valuable.” Conferences are an overwhelming rush of presentations, conversations, and potential meet-ups, and it can be tough to […]
Monocle Films visits the national pavilions at the Universal Exposition – hosted this year by the city of Milan – to see how countries use this global stage to grow their businesses and brands.
HERE’S a curious fact about goose bumps. In many nonhuman mammals, goose bumps — that physiological reaction in which the muscles surrounding hair follicles contract — occur when individuals, along with other members of their species, face a threat. We humans, by contrast, can get goose bumps when we experience awe, that often-positive feeling of […]
Let’s say you’re getting together with other managers and employees to develop your organization’s or unit’s strategy. No matter how much discussion and enthusiasm you bring to the task, you’re likely to emerge with a list that looks like this: Growth Superior operational outcomes through efficient work practices Becoming competitive in an existing market Increasing […]
Develop your project management skills with this lynda.com instructional playlist on agile management, time management, managing schedules, and project management tips.
10times is a trade show and event directory that allows you to search by country and month. I found it useful to find a trucking event in Mexico when I only had a month and a client (Grote). Most of the site’s traffic is from India, but US is number 2.
You probably write on the job all the time: proposals to clients, memos to senior executives, a constant flow of emails to colleagues. But how can you ensure that your writing is as clear and effective as possible? How do you make your communications stand out? What the Experts Say Overworked managers with little time […]